Shipping Policy

Planning your delivery

Our store serves customers in the United States. Enter the delivery address during checkout to see whether it is eligible and which shipping options and charges apply. Review those charges before placing the order; a shipping estimate is not a promise of arrival on a particular day.

From payment to dispatch

Order preparation normally takes about 1–2 business days after successful payment authorization. The estimated journey after dispatch is a separate 4–6 business days. Business days exclude weekends and applicable holidays. Verification, carrier disruption, weather, and other exceptional conditions may extend these estimates.

Address and tracking checks

Check the street, apartment or unit, city, state, and ZIP code before submitting your order. If you discover an error, contact us promptly with the order number and corrected details. Changes depend on how far the order has progressed and cannot be assured once it is dispatched.

When tracking information becomes available, use it to follow the parcel. A newly created tracking number may take time to display its first carrier scan. Keep your order confirmation so we can connect a delivery inquiry with the right shipment.

If a parcel needs attention

For delayed or apparently lost shipments, email inomecutex80@gmail.com with your order number, checkout email, and tracking number. We can review the available information and help with a carrier inquiry; investigation times vary.

If tracking says delivered but the parcel is missing, check the delivery location and ask other household members or building staff, then contact us. For damage, keep the packaging and contents and take clear photographs. Missing parts, damage, and other qualifying product problems are also covered by the request process in our Refund Policy.